General FAQs

Product information

Leah's Pantry Unang Gisa comes in four tasty sautés: original, herb, soy, and hot.

Made from fresh and real ingredients, Unang Gisa Sauté has a shelf life of 1 year and a half, if unopened. Once open, always keep refrigerated and it will last for 6 to 8 months.

 

What dishes can I do with the use of the sautés?

Original – Tomato based Filipino style sauté for your pasta sauce, stir fry, stews, pizza topping, and dips
Soy – Umami flavor base for Filipino adobo, beef salpicao, and instant flavor to your stir fry dish
Hot – Natural chili paste for your stew sauces and stir fry, best for chili crabs
Herb – Fresh herb paste for your pasta sauce, marinades, and dressings

 

Where can I find your recipes?

You may view our recipes on the following pages:

Website | Facebook

 

Do you use any preservatives and additives?

Our products are made from fresh and all-natural ingredients with no preservatives and additives.

 

Where do you source your ingredients from?

We’re committed to using only high-quality and organic ingredients with no additives so we proudly support our local farmers and source all of our ingredients from them.

 

Orders and Payments

Where can I buy your products?

There are three easy ways to shop for Leah's Pantry products:

  1. Online through our e-commerce-selling platform LEAHSPANTRY.PH
  2. Send us a VIBER message on +63 917 106 0393
  3. Our in stores partners: CO/OP Manila located at 189 A. Mabini St. San Juan City and The Larder Gourmet Marketplace located at Madison Galleries, Muntinlupa City

 

What modes of payment do you accept?

We accept payment through the following methods:
1. BDO Bank Deposit / Online Transfer (BDO)
2. Gcash

 

How do I confirm that my order has been received?

If you ordered online through LEAHSPANTRY.PH, you will immediately receive a confirmation email.

If you have placed an order via VIBER at +63 917 106 0393, we will get back to you with a confirmation message.

 

Do you offer wholesale/corporate purchase?

Under favorable circumstances, we are available for wholesale purchase. However, due to the ECQ in Metro Manila, we are unable to cater wholesale purchases at the moment. Send us a VIBER message at +63 917 106 0393 for more information.

 

Shipping and Delivery

When can I expect my order?

  • If you are within Alabang Hills Village, orders are available for free delivery and pick-up daily. Expect delivery within 24 hours after order has been confirmed.
  • If you live within the area of Alabang, Muntinlupa and its nearby vicinity, orders are available for delivery via express couriers within 24 hours after order has been confirmed.
  • If you live elsewhere in Mega Manila (Metro Manila + neighboring municipalities), orders may take 2-3 days to process


All orders will be delivered not later than 7 PM due to implementation of curfew in some areas.

What delivery courier do you use?

We deliver through express delivery couriers such as GrabExpress, LalaMove, JoRide, and Mr. Speedy

How much is the shipping fee?

• P200 for Metro Manila
• P300 for Provincial

No contact delivery and cashless delivery policy

For healthy and safety reasons, we highly encourage the implementation of no contact delivery for both our delivery couriers and customers. Upon receiving your order, kindly sanitize your bottles by washing them with soap or spraying them with alcohol.

Cashless transaction is also recommended. You may pay through BDO online bank transfer or GCash.

Returns and Exchanges

What items are qualified for returns or exchanges?

We only accept returns or exchanges if the product is damaged, defective, or if the product delivered is wrong

We will shoulder the delivery fee and arrange pick up of product granted that product qualifies the conditions above


Do you offer refunds?

All transactions are non-refundable. You may return or exchange a product provided they qualify the conditions above.


How do I return or exchange my product?

Please email us at leahspantrydigital@gmail.com the following:

  • Name
  • Order / Transaction number (if ordered via LEAHSPANTRY.PH)
  • Reason for return or exchange
  • Photos of your item


Items qualified for exchange must be returned within two (2) days from receiving your order.